BMI Customer Portal FAQ's
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Our BMI Customer Portal is a Self-Serve Portal. We strengthen customer relations by allowing you to self-serve your products and services. From simple account updates, paying bills, managing requests to checking on the job progress, and more…
If you would like to learn more please contact us.
What is the Purpose of the BMI Customer Portal?
Fact: When it comes to seeking out answers to product inquiries or service issues, today’s customers have become more self-sufficient.
Enter the BMI Customer Portal.
Self-Serve Portals offer benefits to customers and companies alike. Customers get what they want faster and we decrease their service costs.
What can you do in the BMI Customer Portal?
With Bolt Mechanical’s BMI Customer Portal we strengthen customer relations by allowing you to Self-Serve your Products or Services.
You can:
- Make simple account updates
- Pay bills
- Manage requests
- Check on job progress
- Independently request service
- Schedule work
- View invoices
- Make payments
- and more…
What are the benefits of the BMI Customer Portal?
- The BMI strengthens customer relations by providing a high level of transparency and control.
- Save on overhead, reducing phone calls and emails
- Improving efficiency as you enter service requests and manage our schedules and acccounts.
- Eliminates confusion about your schedule and manage your jobs.
- Cut the cost of providing Services & Improve Customer Satisfaction.
Work Orders and Feedback
- You can leave feedback
- Comments
- Commend a technician on a job well done
- Share with prospective customers to help you improve their services